Website Terms and Conditions of Use
Last Modified: April 11th, 2025
1 About our terms
1.1 These terms and conditions of use (Terms) explain how you may use this website at www.blinkcharging.co.uk and any of its content (Site). These Terms apply between Blink Charging UK Limited (Blink Charging, we, us or our) and you, the person accessing or using the Site (you or your).
1.2 You should read these Terms carefully before using the Site. By using the Site or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree with any of these Terms, you should stop using the Site immediately.
1.3 The Site is provided by us to you free of charge for information purposes only.
1.4 If you would like these Terms in another format (for example: audio, large print, braille), please contact us using the contact details set out below.
2 About us
2.1 We are Blink Charging UK Limited (often referred to as Blink Charging), a company registered in England and Wales under company registration number09444771 whose registered office is at 45 Grosvenor Road, St Albans, Hertfordshire, AL1 3AW.
2.2 If you have any questions about the Site, please contact us by:
2.2.1 sending an email to support.uk@blinkcharging.com or
2.2.2 filling out and submitting the online form available here: https://blinkcharging.com/en-gb/getintouch/driver-support#form
3 Using the site
3.1 The Site is for your personal use only if you are a consumer or user of our charging points. It may be used for business reasons if you are a using this Site as a representative of a client (past, current or future) of Blink Charging, or you are a business user of our charging points.
3.2 You agree that you are solely responsible for all costs and expenses you may incur in relation to your use of the Site.
3.3 We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.
3.4 As a condition of your use of the Site, you agree not to:
3.4.1 misuse or attack our Site by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful (such as by way of a denial-of-service attack); or
3.4.2 attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.
3.5 We may prevent or suspend your access to the Site if you do not comply with these Terms or any applicable law.
3.6 We try to make the Site as accessible as possible, and the Site complies with the Web Content Accessibility Guidelines (WCAG 2.1) and has a AA rating, which is considered industry best practice. If you have any difficulties using the Site, please contact us using the contact details at the bottom of this page for more information.
4 Registration and password security
4.1 Use of the Site may require registration, particularly in order to access restricted areas of the Site.
4.2 We are not obliged to permit anyone to register with the Site and we may refuse, terminate or suspend registration to anyone at any time.
4.3 You are responsible for making sure that your password and any other account details are kept secure and confidential.
4.4 If we have reason to believe there is likely to be a breach of security or misuse of the Site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
4.5 Any personal information you provide to us as part of the registration process will be processed in accordance with our Privacy Policy available at https://blinkcharging.com/en-gb/legal/blink-charging-privacy-policy
5 Infringing content
5.1 We will use reasonable efforts to:
5.1.1 delete accounts which are being used in an inappropriate manner or in breach of these Terms; and
5.1.2 identify and remove any content that is unlawful, inappropriate, defamatory, infringes intellectual property rights or is otherwise in breach of our Acceptable Use Policy
when we are notified of the same.
5.2 If you believe that any content which is distributed or published by the Site is unlawful, inappropriate, defamatory or infringing on intellectual property rights, you should contact us immediately using the contact details at the top of this page.
6 Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy available at: https://blinkcharging.com/en-gb/legal/blink-charging-privacy-policy,which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information.
7 Ownership, use and intellectual property rights
7.1 The intellectual property rights in the Site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the Site (Content) are owned by us and our licensors.
7.2 We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
7.3 Nothing in these Terms grants you any legal rights in the Site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the Site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the Site or the Content.
7.4 Trademarks: “BlinkCharging.com,” “Blinkcharging.co.uk” “Blink Network,” “Blink,” the Blink logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Blink Charging or companies within its group of companies or licensors. Other trademarks and trade names may also be used on the Site or in the Content. Use by you of any trade marks on the Site or in the Content is strictly prohibited unless you have our prior written permission.
8 Blink Application
8.1 We offer the ability to download the Blink mobile application (Blink App) via this Site. The Blink App is subject to separate terms and conditions which you will be made aware of when you download the Blink App from the IOS or Android application store. If you do not accept such terms and conditions, you will not be able to use the Blink App.
9 Submitting information to the Site
9.1 While we try to make sure that the Site is secure, we do not actively monitor or check whether information supplied to us through the Site is confidential, commercially sensitive or valuable.
9.2 Other than any personal information which will be dealt with in accordance with our Privacy Policy, we do not guarantee that information supplied to us through the Site will be kept confidential and we may use it on an unrestricted and free-of-charge basis as we reasonably see fit.
9.3 If you submit a quote form via our Site, we will do our best to respond to your request as soon as possible. Nothing on our Site nor in these terms and conditions obliges us to provide services or products to you.
10 Accuracy of information and availability of the Site
10.1 We try to make sure that the Site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the Site will be fit or suitable for any purpose. Any reliance that you may place on the information on the Site is at your own risk.
10.2 Products and services which we advertise on our Site may, not be available at times or there may be delays in supply. We may change the services or products mentioned on the Site at any time. We will not be liable to you for any losses, damages or costs you incur if this is the case.
10.3 We do not guarantee or warrant that any product or service, nor the Blink App, which we mention on the Site are suitable for you or your requirements, and you are responsible for deciding if the products, services or the Blink App meet your requirements. All products and services are sold and provided subject to separate terms and conditions, which we will provide to you prior to any purchase by you.
10.4 We may suspend or terminate access or operation of the Site at any time as we see fit.
10.5 Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our Site and its Content.
10.6 While we try to make sure that the Site is available for your use, we do not promise that the Site will be available at all times or that your use of the Site will be uninterrupted.
11 Hyperlinks and third party sites
The Site may contain hyperlinks or references to third party advertising and websites other than the Site. Any such hyperlinks or references are provided for your convenience only. We have no control over third party advertising or websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party advertising or website does not mean that we endorse that third party’s website, products or services. Your use of a third party site may be governed by the terms and conditions of that third-party site and is at your own risk.
12 Our responsibility to you
12.1 If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
12.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage
12.3 Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
12.4 You understand that we cannot and do not guarantee or warrant that forms available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.
13 Events beyond our control
We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
14 No third party rights
No one other than us or you has any right to enforce any of these Terms.
15 Variation
15.1 No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with this clause 15.
15.2 We reserve the right to vary these Terms from time to time. Our updated Terms will be displayed on the Site and by continuing to use and access the Site following such changes, you agree to be bound by any variation made by us. It is your responsibility to check these Terms from time to time to verify such variations.
16 Complaints
16.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with us, please contact us as soon as possible using the contact details set out at the top of this page.
16.2 If a dispute cannot be resolved using our complaint handling procedure or you are unhappy with the outcome, you may want to use alternative dispute resolution (ADR). ADR is a process for resolving disputes between you and us that does not involve going to court.
16.3 If you do not wish to use ADR or are unhappy with the outcome of ADR, you can still bring court proceedings.
16.4 The laws of England and Wales apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
16.5 Any disputes will be subject to the non- exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live (but for the avoidance of doubt, the jurisdiction shall not be outside of the UK).